Frequently Asked Questions (FAQ)

Q1. What is the correct order of use?

A. Please use in the following order: Face Form → FaceLotion → Serum → Face Milk (Moisturizer).

Q2. Should I use it in the morning or at night?

A. It can be used both morning and evening. If you are concerned about dryness or UV damage, we recommend focusing on thorough care at night.

Q3. Is it suitable for sensitive skin?

A. The formula is balanced with skin-conditioning and moisturizing ingredients. However, irritation may occur depending on individual skin conditions. If any discomfort occurs, discontinue use and consult a physician.

Q4. Is the fragrance strong?

A. It features a citrus-herbal scent design. The fragrance is subtle and leaves a fresh impression.

Q5. How long can I use it after opening?

A. We recommend using the product within 3–6 months after opening. Unopened products are best used within approximately 3 years from the date of manufacture. Store away from direct sunlight and high temperatures/humidity.

Q6. Precautions when using retinol

A. When using for the first time, start by applying once every 2–3 days at night only. If irritation occurs, discontinue use. We recommend using sunscreen during the day. If you are pregnant, breastfeeding, or undergoing dermatological treatment, please consult a physician before use.